We are looking for motivated, enthusiastic, career driven individuals! You will be responsible for providing top of the line customer service to all new and existing customers. As a Customer Service Representative, we will teach you to be a risk advisor and uncover customer needs. We are looking to add someone with a winning and competitive mindset. Please take into consideration, this position will require a Property & Casualty and Life & Health license.
- Managing incoming calls and customer service inquiries
- Assessing customer needs to achieve satisfaction
- Taking detailed notes and completing processes
- Retaining current customers by providing excellent customer service
- Working with our team to achieve common goals and grow the agency
- Writing insurance policies
- Help customers customize coverages, products, and services
- Claim submission
- Billing clarification
- Self-Motivated
- Detail oriented
- Excellent communication skills - written, verbal, and listening
- Understand and explain different policies to potential customers
- Pro-active in problem solving
- Dedicated to customer service
- Use a customer-focused, needs-based review process to educate customer about insurance options
- Skilled in time management
- Positive attitude
- Licensed in Property and Casualty (Must be able to obtain)
- Licensed in Life and Health (Must be able to obtain)
- Simple IRA
- Group Life Insurance Benefits
- Hourly pay plus commission/bonus
- Health benefits (Medical, Dental, Vision)
- Paid time off (vacation and personal/sick days)
- Flexible hours
- Valuable experience
- Continuing education application and renewal fees paid
- Reimbursement for licensing up to $500 (90 days of employment required)
- Growth potential/Opportunity for advancement within my office
- Monthly group training
- Great work/life balance
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
Adalie Allen - State Farm Agent
We're Hiring!
We are a growing agency with big dreams and lots of potential. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. We want to work alongside those who are equally committed to excellence and personal achievement. Our team is comprised of results-oriented individuals that are serious about their development. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you want to work in an environment that is fun, challenging, and rewarding, then Adalie Allen - State Farm Agent may be the right fit for you! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. Come work with an energetic, fun team at Adalie Allen - State Farm Agent!
About Our Agency
- Our office is located in Monroe County.
- Our office is open Monday-Friday: 9:00 AM - 5:00 PM.
- Before becoming a State Farm Agent, I was previously employed as a State Farm Agent Team Member.
- I am a second generation State Farm agent.
- I am a proud graduate of the Kelley School of Business at Indiana University.
- We currently have 4 team members at our agency.
- We have 20 years of combined insurance experience in our office.
- Our agency has received awards including: Ambassador Travel
If you want a career, not a job, then we encourage you to apply.
Company Website: www.adaliealleninsurance.com
(if you already have a resume on Indeed)